Frequently Asked Questions

Everything you need to know about shopping with Torin.

How do I determine the right size for me?

Each product page features a detailed 'Size Guide' with specific measurements. As fits can vary between styles, we recommend comparing these measurements to a similar item you already own for the perfect fit.

What is Torin's return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainably sourced?

At Torin, we are committed to ethical fashion. 70% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with manufacturers who adhere to fair labor standards.

Can I track my shipment?

Yes. Once your order is processed and shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.